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PATCH MANAGER is looking for Templates Engineers

Wouldn’t you like to directly contribute to the success of a software solution that will be used...
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PATCH MANAGER ranked as the best cable management software solution

We are happy to find ourselves being recommended for the third year running as the best cable...
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PATCH MANAGER is looking for software solution consultants

Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management...
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Cable plant management

A cable plant is the complete copper and fiber optic subsystem deployed to transmit electrical and optical...
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PATCH MANAGER Data Integration Bridge

PATCH MANAGER provides an extensive REST API for system integration. This feature enables you to augment your...
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The right choice for your cable and asset management software

Managing a physical layer infrastructure can be complex, especially without an appropriate tool in place to manage...
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Outside Plant & the Internet of Things

Did you know that Outside Plant (OSP) plays a crucial role in the support of IoT? This...
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Replacing your legacy cable and infrastructure management software product with PATCH MANAGER

Are you satisfied with your current solution for managing your physical layer network infrastructure? Is it well-suited...
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Managing your smart building networked assets and infrastructure

Based on the predictions of Research and Markets and MarketsandMarkets, the smart building industry, also known as...
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Templates Engineer

Wouldn’t you like to directly contribute to the success of a software solution that will be used by some of the world’s most well-known companies? This is your chance!

As a templates engineer at Patchmanager B.V., you will be creating high-quality templates of network components based on manufacturer specifications for our PATCH MANAGER product. You will work in a dynamic environment and be part of an inspiring team.

For this position, we value your desire to learn and attention to detail more than your work experience and educational background. We will provide you with all the training you need to create high-quality templates!

Patchmanager B.V.

Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers, we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide and the services we offer.


To strengthen the team, there is a vacancy for a templates engineer. As a templates engineer, you will be responsible for the production of accurate, detailed and high-quality interactive templates of network components.

Responsibilities

  • As part of the template team, you create high-quality templates of network components based on manufacturer specifications for our PATCH MANAGER product.
  • Independently research network components specifications (on-line).
  • Work closely with the graphics design team.
  • Monitor and safeguard the graphics production process, including planning workload and managing deadlines.

Desired profile

  • Attention to detail.
  • An interest in or affinity with information and network technology.
  • Preferably secondary vocational education (MBO) degree.
  • Interested to work as part of a team.
  • A good understanding of written English.
  • Eager to learn.
  •  

Offer

  • A meaningful and creative job in which you will directly contribute to the success of our product with a team of highly competent professionals.
  • Good salary.
  • Based in Amsterdam, The Netherlands.
  • Possibility to partially work remotely.
  • Training budget.

Application

Send your CV and motivation to info@patchmanager.com.

Graphics Engineer

Wouldn’t you like to make graphics that will be used and appreciated by some of the world’s most well-known organizations? This is your chance!

As a graphics engineer, you will be a driving force behind PATCH MANAGER customer satisfaction. Your graphics will directly contribute to the success of our product and be used by our customers around the globe. You will work in a dynamic environment and be part of an inspiring team.

Patchmanager B.V.

Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers, we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide and the services we offer.

To strengthen the team, there is a vacancy for a graphics engineer. As a graphics engineer, you will be responsible for the illustration of accurate, detailed, and high-quality images for templates of network components.

Responsibilities

  • As part of the graphics design team, you design and create high-quality images of network components based on manufacturer specifications for the PATCH MANAGER product.
  • Work closely with the template team and with information provided by the template team.
  • Monitor and safeguard the graphics production process, including planning workload and managing deadlines.

Desired skills and experience

  • An interest in or affinity with information technology.
  • Talent for graphics design, and preferably relevant secondary vocational education (MBO) degree.
  • Experience with GIMP and Adobe Illustrator.
  • Attention to detail.
  • Ability to independently execute creative work.
  • Interested to work as part of a team.
  • 0 to 2 years of relevant work experience.
  • A good understanding of written English.

Offer

  • A meaningful and creative job in which you will directly contribute to the success of our product with a team of highly competent professionals.
  • Good salary.
  • Based in Amsterdam, The Netherlands.
  • Possibility to partially work remotely.
  • Training budget.

Application

Send your CV and motivation to info@patchmanager.com.

Technical Consultant

Become the technical backbone of PATCH MANAGER customer success! Help us drive the whole customer lifecycle, from pre-sales and implementation through to ongoing support and platform management!

We’re actively hiring at earliest availability to expand our team and are looking forward to you becoming part of the i-doit group!

Since our founding in 2002, Patchmanager B.V. is an established company specialised in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers, we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide, and the services we offer.

As Technical Consultant you will be the primary technical point of contact throughout the customer lifecycle. You will work directly with customers to configure, deploy, and maintain PATCH MANAGER, and will play a key role in ensuring customer environments are stable, performant, and fit for purpose.

Your main responsibilities will include:

  • Acting as the primary technical support contact for PATCH MANAGER customers, i.e. providing feature and platform support, triaging cases, troubleshooting issues, and seeing them through to resolution
  • Raising and tracking tickets, and coordinating with internal teams where escalation is needed
  • Providing remote and (occasional) on-site training and technical guidance to customers
  • Assisting with implementation projects when they arise (typically once or twice a year)
  • Supporting the pre-sales process with technical expertise
  • Building and maintaining strong relationships with customers and external partners

Being an asset – The skillset we’re looking for

  • Hands-on experience managing and supporting enterprise software platforms
  • Strong troubleshooting and analytical skills — able to diagnose issues methodically and communicate findings clearly
  • Customer-facing experience with a proven ability to build rapport and manage expectations
  • Basic Linux knowledge — comfortable working on the command line for common configuration and troubleshooting tasks
  • Proven ability to lead or co-lead technical implementation projects and meet deadlines
  • Bachelor’s degree in a technical subject, or equivalent relevant work experience
  • Minimum 3 years of experience in a technical role (e.g. systems administration, technical support, implementation, or consultancy)
  • Excellent communication skills in written and verbal English

Nice to have

  • Experience with configuring SSL certificates
  • Familiarity with Java/Tomcat application environments
  • Experience working with REST APIs (testing, integration, or scripting)
  • Scripting ability (e.g. Bash, Python, or similar) for automation and tooling
  • Knowledge of how Single Sign-On (SSO) works and experience with its configuration
  • Working knowledge of basic SQL queries
  • Dutch language skills

More than a job – Benefits to look forward to

  • A technically varied role with real ownership and responsibility
  • A collaborative team of highly skilled professionals
  • An established company living the energy of the start-up spirit with a culture of trust and constructive growth feedback without the restraint of strict hierarchies
  • Competitive salary
  • Freedom to expand your professional knowledge
  • Based in Amsterdam, Netherlands, with flexible working hours and working models (including partially working remotely)
  • Elaborate team events
  • Option of travelling between the three locations of the i-doit group (Amsterdam, Dusseldorf and Hannover)

Application

Send your CV and motivation to karriere@i-doit.com.

Commercial Lead

Be the driving force behind the growth of PATCH MANAGER!

Patchmanager B.V.

Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide and the services we offer.

To further strengthen growth PATCH MANAGER is looking for a Commercial Lead. As Commercial Lead you will be (end) responsible for further international growth with the opportunity to in time become a member of the Management Team.

Responsibilities

Develop and Execute Strategic Sales Plans:

  • Collaborate with senior management to develop comprehensive sales strategies aligned with company objectives.
  • Translate strategic objectives into actionable sales plans, setting clear targets and KPIs for both direct and indirect sales channels.
  • Continuously evaluate and adjust sales strategies based on market dynamics, competitor activities, and customer feedback.

Set-up and optimize B2B Marketing:

  • Set-up the marketing processes that are market practice at a B2B software company, including the relevant tooling
  • Develop targeted B2B marketing campaigns, collateral, and messaging that support sales efforts and generate leads.
  • Utilize digital marketing channels, such as email marketing, content marketing, and social media, to engage with B2B prospects and nurture leads.
  • Analyze marketing performance metrics and customer feedback to optimize B2B marketing strategies and tactics.

Drive Direct Sales Efforts:

  • Identify and pursue new business opportunities through targeted prospecting, cold calling, and networking.
  • Conduct thorough needs assessments and product demonstrations to showcase the value proposition of our solutions.
  • Guide prospects through the sales process, from initial contact to contract negotiation and closure.
  • Set up the framework for lead qualification and interventions needed to optimize sales effectiveness (sales enablement).
  • Build and maintain strong relationships with key decision-makers to foster long-term partnerships.

Lead Partner Channel Program:

  • Further professionalize the comprehensive partner program to recruit, onboard, and enable channel partners and develop it further.
  • Provide training, resources, and ongoing support (supported by the operations team) to empower partners to effectively sell and support our products.
  • Monitor and manage partner pipeline and actual performance and provide guidance to optimize channel effectiveness and drive revenue growth.
  • Collaborate with partners on joint marketing initiatives, co-selling opportunities, and lead generation activities.

Cross-functional Collaboration:

  • Collaborate with product development teams to gather customer feedback and insights, informing product enhancements and roadmap decisions.
  • Partner with customer support teams and to ensure timely resolution of customer issues and drive customer satisfaction and retention.

Market Analysis and Reporting:

  • Monitor industry trends, market dynamics, and competitor activities to identify opportunities and threats.
  • Conduct regular analysis of sales performance, pipeline metrics, and customer feedback to drive data-driven decision-making.
  • Prepare and present comprehensive reports and insights to senior management and the Supervisory Board, providing visibility into sales performance and market trends.
  • Work closely together with specialists from Main Capital Partners on reporting and optimizing sales approaches.
  • Optimize current sales & marketing processes by implementing best practice software tooling and implement adequate reporting and monitoring dashboards.

Requirements

  • Bachelor’s degree in Business Administration, Marketing, or related field. MSc preferred.
  • High level spoken and written English.
  • Proven track record of 4-7 years success in B2B sales, preferably in the software industry and affinity with international sales.
  • Strong drive and ambition to further develop yourself with the goal of becoming the Chief Commercial Officer (CCO) of a globally active B2B software company.
  • Experience managing indirect sales channels and partner programs.
  • Strong negotiation and communication skills with the ability to influence stakeholders at all levels.
  • Analytical mindset with the ability to interpret data and market trends to drive informed decisions.
  • Entrepreneurial spirit with a hands-on approach to problem-solving and achieving results.
  • Ability to thrive in a fast-paced (e.g. PE-owned), dynamic environment and adapt quickly to changing priorities.

Offer

  • A challenging job in a team of highly competent professionals
  • A multi-dimensional job with responsibility
  • Very attractive remuneration:
    • Excellent salary
    • Secondary benefits
  • Based out of Amsterdam, Netherlands

Application

Send your CV and motivation to info@patchmanager.com.