FAQs2023-05-01T10:28:15+02:00

FAQs

Do you have questions?

Browse our Frequently Asked Questions section or ask directly by filling out our contact form below.

service and support

FAQs

Do you have questions?

Browse our Frequently Asked Questions section or ask directly by filling out our contact form below.

FAQs

Do you have questions?

Browse our Frequently Asked Questions section or ask directly by filling out our contact form below.

How can I request a demo?2023-05-01T10:20:59+02:00

You can request a personal online demo by clicking any of the ‘Request a Free Personal Demo’ buttons on our website and by filling out our demo request form. You can also write us a message through our contact form and we will get back to you.

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You can request a personal online demo by clicking any of the ‘Request a Free Personal Demo’ buttons on our website and by filling out our demo request form. You can also write us a message through our contact form and we will get back to you.

Share this article:
Can I try out PATCH MANAGER before buying?2023-05-01T10:20:59+02:00

Yes, we are happy to allow you to experience the power of PATCH MANAGER. To start the process, all you have to do is to request a demo and our sales team will get in touch with you. We will invite you and your team to an online introductory demo of PATCH MANAGER which is a great, no-strings-attached way to take a look at our product and have your individual questions answered.

After the introductory demo, we would be happy to set up and support a custom online trial based on your own (sample) data.

Share this article:

Yes, we are happy to allow you to experience the power of PATCH MANAGER. To start the process, all you have to do is to request a demo and our sales team will get in touch with you. We will invite you and your team to an online introductory demo of PATCH MANAGER which is a great, no-strings-attached way to take a look at our product and have your individual questions answered.

After the introductory demo, we would be happy to set up and support a custom online trial based on your own (sample) data.

Share this article:
How can PATCH MANAGER be deployed?2023-05-01T10:20:58+02:00

PATCH MANAGER is available as a SaaS solution or as an in-house deployment. Having offered our PATCH MANAGER SaaS solution since 2010, we are a highly experienced provider and have a proven track record of operating a secure and reliable service, with a global reach.

In-house, PATCH MANAGER can be deployed on Windows or Linux operating systems, with out-of-the-box database support for most widely used commercial and open-source database management systems.

PATCH MANAGER has no non-standard requirements, which makes integration into your organization’s application portfolio quick, easy and seamless.

Share this article:

PATCH MANAGER is available as a SaaS solution or as an in-house deployment. Having offered our PATCH MANAGER SaaS solution since 2010, we are a highly experienced provider and have a proven track record of operating a secure and reliable service, with a global reach.

In-house, PATCH MANAGER can be deployed on Windows or Linux operating systems, with out-of-the-box database support for most widely used commercial and open-source database management systems.

PATCH MANAGER has no non-standard requirements, which makes integration into your organization’s application portfolio quick, easy and seamless.

Share this article:
What are the pricing options for PATCH MANAGER?2023-05-01T10:20:58+02:00

PATCH MANAGER is available as a SaaS solution or as an in-house deployment.

Software-as-a-Service (SaaS)

The PATCH MANAGER SaaS solution has a subscription-based fee with tiered pricing starting at only $ 8.50/rack/month*. Software updates and upgrades and helpdesk access are included with the service.

In-House

The in-house deployment of PATCH MANAGER is priced based on the size of your deployment with a one-time fee for a perpetual license. Software updates, upgrades and helpdesk access are included in the service contract. Get in touch with us for an individual quote.

*Prices may vary depending on the currency, location and deployment size.

Share this article:

PATCH MANAGER is available as a SaaS solution or as an in-house deployment.

Software-as-a-Service (SaaS)

The PATCH MANAGER SaaS solution has a subscription-based fee with tiered pricing starting at only $ 8.50/rack/month*. Software updates and upgrades and helpdesk access are included with the service.

In-House

The in-house deployment of PATCH MANAGER is priced based on the size of your deployment with a one-time fee for a perpetual license. Software updates, upgrades and helpdesk access are included in the service contract. Get in touch with us for an individual quote.

*Prices may vary depending on the currency, location and deployment size.

Share this article:
What languages does PATCH MANAGER support?2023-05-01T10:20:59+02:00

PATCH MANAGER is available in English, Dutch, French, Polish, German, Spanish, Italian, Korean, Portuguese, and Turkish.

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PATCH MANAGER is available in English, Dutch, French, Polish, German, Spanish, Italian, Korean, Portuguese, and Turkish.

Share this article:
Can PATCH MANAGER be integrated with other applications?2023-05-01T10:20:59+02:00

Yes, PATCH MANAGER provides an extensive REST API for system integration. This feature enables you to augment your infrastructure management system architecture with 3rd party solutions (such as network/service management systems and device discovery tools) and to integrate live data (such as SNMP data from PDUs) into the application.

In addition to the infinite integrations that you can implement using the REST API, PATCH MANAGER also offers the option of the Data Integration Bridge. The Data Integration Bridge is a standard out-of-the-box tool that enables you to seamlessly synchronize data to and from external sources with PATCH MANAGER, without the need for programming. The tool supports a number of standard mechanisms for interfacing with external sources, such as SNMP devices, databases and structured files.

Share this article:

Yes, PATCH MANAGER provides an extensive REST API for system integration. This feature enables you to augment your infrastructure management system architecture with 3rd party solutions (such as network/service management systems and device discovery tools) and to integrate live data (such as SNMP data from PDUs) into the application.

In addition to the infinite integrations that you can implement using the REST API, PATCH MANAGER also offers the option of the Data Integration Bridge. The Data Integration Bridge is a standard out-of-the-box tool that enables you to seamlessly synchronize data to and from external sources with PATCH MANAGER, without the need for programming. The tool supports a number of standard mechanisms for interfacing with external sources, such as SNMP devices, databases and structured files.

Share this article:
Does PATCH MANAGER have GIS features and how do they work?2023-05-01T10:20:58+02:00

Yes, the PATCH MANAGER Geographic Information System (GIS) Extension features provide a seamless mechanism for integrating geographical maps from your GIS system or public map service into PATCH MANAGER graphical location overviews. The GIS features allow you to easily manage the outside plant physical assets and connectivity of your campus, metro or inter-city network, with all objects accurately represented according to their geographical coordinates. Data and map integration are hassle-free.

Share this article:

Yes, the PATCH MANAGER Geographic Information System (GIS) Extension features provide a seamless mechanism for integrating geographical maps from your GIS system or public map service into PATCH MANAGER graphical location overviews. The GIS features allow you to easily manage the outside plant physical assets and connectivity of your campus, metro or inter-city network, with all objects accurately represented according to their geographical coordinates. Data and map integration are hassle-free.

Share this article:
Does PATCH MANAGER support both inside and outside plant networks?2023-05-01T10:20:58+02:00

Yes, PATCH MANAGER is designed to seamlessly document and manage both inside and outside plant networks.

Share this article:

Yes, PATCH MANAGER is designed to seamlessly document and manage both inside and outside plant networks.

Share this article:
How can I request a demo?2023-05-01T10:20:59+02:00

You can request a personal online demo by clicking any of the ‘Request a Free Personal Demo’ buttons on our website and by filling out our demo request form. You can also write us a message through our contact form and we will get back to you.

Share this article:

You can request a personal online demo by clicking any of the ‘Request a Free Personal Demo’ buttons on our website and by filling out our demo request form. You can also write us a message through our contact form and we will get back to you.

Share this article:
Can I try out PATCH MANAGER before buying?2023-05-01T10:20:59+02:00

Yes, we are happy to allow you to experience the power of PATCH MANAGER. To start the process, all you have to do is to request a demo and our sales team will get in touch with you. We will invite you and your team to an online introductory demo of PATCH MANAGER which is a great, no-strings-attached way to take a look at our product and have your individual questions answered.

After the introductory demo, we would be happy to set up and support a custom online trial based on your own (sample) data.

Share this article:

Yes, we are happy to allow you to experience the power of PATCH MANAGER. To start the process, all you have to do is to request a demo and our sales team will get in touch with you. We will invite you and your team to an online introductory demo of PATCH MANAGER which is a great, no-strings-attached way to take a look at our product and have your individual questions answered.

After the introductory demo, we would be happy to set up and support a custom online trial based on your own (sample) data.

Share this article:
How can PATCH MANAGER be deployed?2023-05-01T10:20:58+02:00

PATCH MANAGER is available as a SaaS solution or as an in-house deployment. Having offered our PATCH MANAGER SaaS solution since 2010, we are a highly experienced provider and have a proven track record of operating a secure and reliable service, with a global reach.

In-house, PATCH MANAGER can be deployed on Windows or Linux operating systems, with out-of-the-box database support for most widely used commercial and open-source database management systems.

PATCH MANAGER has no non-standard requirements, which makes integration into your organization’s application portfolio quick, easy and seamless.

Share this article:

PATCH MANAGER is available as a SaaS solution or as an in-house deployment. Having offered our PATCH MANAGER SaaS solution since 2010, we are a highly experienced provider and have a proven track record of operating a secure and reliable service, with a global reach.

In-house, PATCH MANAGER can be deployed on Windows or Linux operating systems, with out-of-the-box database support for most widely used commercial and open-source database management systems.

PATCH MANAGER has no non-standard requirements, which makes integration into your organization’s application portfolio quick, easy and seamless.

Share this article:
What are the pricing options for PATCH MANAGER?2023-05-01T10:20:58+02:00

PATCH MANAGER is available as a SaaS solution or as an in-house deployment.

Software-as-a-Service (SaaS)

The PATCH MANAGER SaaS solution has a subscription-based fee with tiered pricing starting at only $ 8.50/rack/month*. Software updates and upgrades and helpdesk access are included with the service.

In-House

The in-house deployment of PATCH MANAGER is priced based on the size of your deployment with a one-time fee for a perpetual license. Software updates, upgrades and helpdesk access are included in the service contract. Get in touch with us for an individual quote.

*Prices may vary depending on the currency, location and deployment size.

Share this article:

PATCH MANAGER is available as a SaaS solution or as an in-house deployment.

Software-as-a-Service (SaaS)

The PATCH MANAGER SaaS solution has a subscription-based fee with tiered pricing starting at only $ 8.50/rack/month*. Software updates and upgrades and helpdesk access are included with the service.

In-House

The in-house deployment of PATCH MANAGER is priced based on the size of your deployment with a one-time fee for a perpetual license. Software updates, upgrades and helpdesk access are included in the service contract. Get in touch with us for an individual quote.

*Prices may vary depending on the currency, location and deployment size.

Share this article:
What languages does PATCH MANAGER support?2023-05-01T10:20:59+02:00

PATCH MANAGER is available in English, Dutch, French, Polish, German, Spanish, Italian, Korean, Portuguese, and Turkish.

Share this article:

PATCH MANAGER is available in English, Dutch, French, Polish, German, Spanish, Italian, Korean, Portuguese, and Turkish.

Share this article:
Can PATCH MANAGER be integrated with other applications?2023-05-01T10:20:59+02:00

Yes, PATCH MANAGER provides an extensive REST API for system integration. This feature enables you to augment your infrastructure management system architecture with 3rd party solutions (such as network/service management systems and device discovery tools) and to integrate live data (such as SNMP data from PDUs) into the application.

In addition to the infinite integrations that you can implement using the REST API, PATCH MANAGER also offers the option of the Data Integration Bridge. The Data Integration Bridge is a standard out-of-the-box tool that enables you to seamlessly synchronize data to and from external sources with PATCH MANAGER, without the need for programming. The tool supports a number of standard mechanisms for interfacing with external sources, such as SNMP devices, databases and structured files.

Share this article:

Yes, PATCH MANAGER provides an extensive REST API for system integration. This feature enables you to augment your infrastructure management system architecture with 3rd party solutions (such as network/service management systems and device discovery tools) and to integrate live data (such as SNMP data from PDUs) into the application.

In addition to the infinite integrations that you can implement using the REST API, PATCH MANAGER also offers the option of the Data Integration Bridge. The Data Integration Bridge is a standard out-of-the-box tool that enables you to seamlessly synchronize data to and from external sources with PATCH MANAGER, without the need for programming. The tool supports a number of standard mechanisms for interfacing with external sources, such as SNMP devices, databases and structured files.

Share this article:
Does PATCH MANAGER have GIS features and how do they work?2023-05-01T10:20:58+02:00

Yes, the PATCH MANAGER Geographic Information System (GIS) Extension features provide a seamless mechanism for integrating geographical maps from your GIS system or public map service into PATCH MANAGER graphical location overviews. The GIS features allow you to easily manage the outside plant physical assets and connectivity of your campus, metro or inter-city network, with all objects accurately represented according to their geographical coordinates. Data and map integration are hassle-free.

Share this article:

Yes, the PATCH MANAGER Geographic Information System (GIS) Extension features provide a seamless mechanism for integrating geographical maps from your GIS system or public map service into PATCH MANAGER graphical location overviews. The GIS features allow you to easily manage the outside plant physical assets and connectivity of your campus, metro or inter-city network, with all objects accurately represented according to their geographical coordinates. Data and map integration are hassle-free.

Share this article:
Does PATCH MANAGER support both inside and outside plant networks?2023-05-01T10:20:58+02:00

Yes, PATCH MANAGER is designed to seamlessly document and manage both inside and outside plant networks.

Share this article:

Yes, PATCH MANAGER is designed to seamlessly document and manage both inside and outside plant networks.

Share this article:
How can I request a demo?2023-05-01T10:20:59+02:00

You can request a personal online demo by clicking any of the ‘Request a Free Personal Demo’ buttons on our website and by filling out our demo request form. You can also write us a message through our contact form and we will get back to you.

Share this article:

You can request a personal online demo by clicking any of the ‘Request a Free Personal Demo’ buttons on our website and by filling out our demo request form. You can also write us a message through our contact form and we will get back to you.

Share this article:
Can I try out PATCH MANAGER before buying?2023-05-01T10:20:59+02:00

Yes, we are happy to allow you to experience the power of PATCH MANAGER. To start the process, all you have to do is to request a demo and our sales team will get in touch with you. We will invite you and your team to an online introductory demo of PATCH MANAGER which is a great, no-strings-attached way to take a look at our product and have your individual questions answered.

After the introductory demo, we would be happy to set up and support a custom online trial based on your own (sample) data.

Share this article:

Yes, we are happy to allow you to experience the power of PATCH MANAGER. To start the process, all you have to do is to request a demo and our sales team will get in touch with you. We will invite you and your team to an online introductory demo of PATCH MANAGER which is a great, no-strings-attached way to take a look at our product and have your individual questions answered.

After the introductory demo, we would be happy to set up and support a custom online trial based on your own (sample) data.

Share this article:
How can PATCH MANAGER be deployed?2023-05-01T10:20:58+02:00

PATCH MANAGER is available as a SaaS solution or as an in-house deployment. Having offered our PATCH MANAGER SaaS solution since 2010, we are a highly experienced provider and have a proven track record of operating a secure and reliable service, with a global reach.

In-house, PATCH MANAGER can be deployed on Windows or Linux operating systems, with out-of-the-box database support for most widely used commercial and open-source database management systems.

PATCH MANAGER has no non-standard requirements, which makes integration into your organization’s application portfolio quick, easy and seamless.

Share this article:

PATCH MANAGER is available as a SaaS solution or as an in-house deployment. Having offered our PATCH MANAGER SaaS solution since 2010, we are a highly experienced provider and have a proven track record of operating a secure and reliable service, with a global reach.

In-house, PATCH MANAGER can be deployed on Windows or Linux operating systems, with out-of-the-box database support for most widely used commercial and open-source database management systems.

PATCH MANAGER has no non-standard requirements, which makes integration into your organization’s application portfolio quick, easy and seamless.

Share this article:
What are the pricing options for PATCH MANAGER?2023-05-01T10:20:58+02:00

PATCH MANAGER is available as a SaaS solution or as an in-house deployment.

Software-as-a-Service (SaaS)

The PATCH MANAGER SaaS solution has a subscription-based fee with tiered pricing starting at only $ 8.50/rack/month*. Software updates and upgrades and helpdesk access are included with the service.

In-House

The in-house deployment of PATCH MANAGER is priced based on the size of your deployment with a one-time fee for a perpetual license. Software updates, upgrades and helpdesk access are included in the service contract. Get in touch with us for an individual quote.

*Prices may vary depending on the currency, location and deployment size.

Share this article:

PATCH MANAGER is available as a SaaS solution or as an in-house deployment.

Software-as-a-Service (SaaS)

The PATCH MANAGER SaaS solution has a subscription-based fee with tiered pricing starting at only $ 8.50/rack/month*. Software updates and upgrades and helpdesk access are included with the service.

In-House

The in-house deployment of PATCH MANAGER is priced based on the size of your deployment with a one-time fee for a perpetual license. Software updates, upgrades and helpdesk access are included in the service contract. Get in touch with us for an individual quote.

*Prices may vary depending on the currency, location and deployment size.

Share this article:
What languages does PATCH MANAGER support?2023-05-01T10:20:59+02:00

PATCH MANAGER is available in English, Dutch, French, Polish, German, Spanish, Italian, Korean, Portuguese, and Turkish.

Share this article:

PATCH MANAGER is available in English, Dutch, French, Polish, German, Spanish, Italian, Korean, Portuguese, and Turkish.

Share this article:
Can PATCH MANAGER be integrated with other applications?2023-05-01T10:20:59+02:00

Yes, PATCH MANAGER provides an extensive REST API for system integration. This feature enables you to augment your infrastructure management system architecture with 3rd party solutions (such as network/service management systems and device discovery tools) and to integrate live data (such as SNMP data from PDUs) into the application.

In addition to the infinite integrations that you can implement using the REST API, PATCH MANAGER also offers the option of the Data Integration Bridge. The Data Integration Bridge is a standard out-of-the-box tool that enables you to seamlessly synchronize data to and from external sources with PATCH MANAGER, without the need for programming. The tool supports a number of standard mechanisms for interfacing with external sources, such as SNMP devices, databases and structured files.

Share this article:

Yes, PATCH MANAGER provides an extensive REST API for system integration. This feature enables you to augment your infrastructure management system architecture with 3rd party solutions (such as network/service management systems and device discovery tools) and to integrate live data (such as SNMP data from PDUs) into the application.

In addition to the infinite integrations that you can implement using the REST API, PATCH MANAGER also offers the option of the Data Integration Bridge. The Data Integration Bridge is a standard out-of-the-box tool that enables you to seamlessly synchronize data to and from external sources with PATCH MANAGER, without the need for programming. The tool supports a number of standard mechanisms for interfacing with external sources, such as SNMP devices, databases and structured files.

Share this article:
Does PATCH MANAGER have GIS features and how do they work?2023-05-01T10:20:58+02:00

Yes, the PATCH MANAGER Geographic Information System (GIS) Extension features provide a seamless mechanism for integrating geographical maps from your GIS system or public map service into PATCH MANAGER graphical location overviews. The GIS features allow you to easily manage the outside plant physical assets and connectivity of your campus, metro or inter-city network, with all objects accurately represented according to their geographical coordinates. Data and map integration are hassle-free.

Share this article:

Yes, the PATCH MANAGER Geographic Information System (GIS) Extension features provide a seamless mechanism for integrating geographical maps from your GIS system or public map service into PATCH MANAGER graphical location overviews. The GIS features allow you to easily manage the outside plant physical assets and connectivity of your campus, metro or inter-city network, with all objects accurately represented according to their geographical coordinates. Data and map integration are hassle-free.

Share this article:
Does PATCH MANAGER support both inside and outside plant networks?2023-05-01T10:20:58+02:00

Yes, PATCH MANAGER is designed to seamlessly document and manage both inside and outside plant networks.

Share this article:

Yes, PATCH MANAGER is designed to seamlessly document and manage both inside and outside plant networks.

Share this article:

One product, 3 application domains

Data center infrastructure management

Outside plant fiber network management

Office network infrastructure management

PATCH MANAGER provides a powerful solution for the management of your data center floor space, rack space, IT assets, energy, and other resources, with integrated end-to-end connectivity management capabilities.

PATCH MANAGER provides a complete solution for the design and management of the physical layer network assets and connectivity. Map, plan, design, and manage any fiber network infrastructure.

PATCH MANAGER helps you to easily manage assets and connectivity from equipment rooms to the work space environment. It efficiently supports the physical network moves, adds, and changes.

One product, 3 application domains

Data center infrastructure management

PATCH MANAGER provides a powerful solution for the management of your data center floor space, rack space, IT assets, energy, and other resources, with integrated end-to-end connectivity management capabilities.

Read more > Video >

Outside plant fiber network management

PATCH MANAGER provides a complete solution for the design and management of the physical layer network assets and connectivity. Map, plan, design, and manage any fiber network infrastructure.

Read more > Video >

Office network and building infrastructure management

PATCH MANAGER helps you to easily manage your office and building assets and connectivity, from equipment rooms to the work space environment. By providing a flexible work order system, PATCH MANAGER efficiently supports the physical network moves, adds, and changes.

Read more > Video >

Still have a question?

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Europe, Middle East and Africa
+31 20 5209555

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+1 855 281 8340

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+61 28 014 7555

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