Customer success story: AFIBER
AFIBER is a challenger in many ways. They challenge traditional fiber operators with a new way to manage and offer fiber services. As one of our customers we are interested to find out how they use our software to take on the ‘big guns’ in fiber optic networks.
In their office in Heemstede (NL) we find both CTO Remco Kaphorst and MD Jochem de Gruyter at the table. The big screen in the meeting room displays a map of their fiber network in and around the city of Amsterdam, and a second glance shows that the map is neatly positioned within the well-known PATCH MANAGER application interface. That’s a good start for a story on the PATCH MANAGER-AFIBER relationship.
PATCH MANAGER, both the company and the product, are a key partner for AFIBER they tell. “So how did that partnership commence?” we asked.
Kaphorst: “AFIBER is a greenfield operation. We started two years ago with just the knowledge, by our own experience, that fiber connectivity offerings were quite frustrating. Three weeks to get a quote and six months delivery lead-time was considered ‘normal’. We both come from the media- and entertainment industry where those time frames were just unworkable.”
