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Frequently Asked Questions

Do you have questions?

Browse our Frequently Asked Questions section or ask directly by filling out our contact form below.

Request your FREE Personal Demo

Frequently Asked Questions

Do you have questions?

Browse our Frequently Asked Questions section or ask directly by filling out our contact form below.

Request your FREE Personal Demo

You can request a personal online demo by clicking any of the ‘Request a Free Personal Demo’ buttons on our website and by filling out our demo request form. You can also write us a message through our contact form and we will get back to you.

Yes, we are happy to allow you to experience the power of PATCH MANAGER. To start the process, all you have to do is to request a demo and our sales team will get in touch with you. We will invite you and your team to an online introductory demo of PATCH MANAGER which is a great, no-strings-attached way to take a look at our product and have your individual questions answered.

After the introductory demo, we would be happy to set up and support a custom online trial based on your own (sample) data.

PATCH MANAGER is available as a SaaS solution or as an in-house deployment. Having offered our PATCH MANAGER SaaS solution since 2010, we are a highly experienced provider and have a proven track record of operating a secure and reliable service, with a global reach.

In-house, PATCH MANAGER can be deployed on Windows or Linux operating systems, with out-of-the-box database support for most widely used commercial and open-source database management systems.

PATCH MANAGER has no non-standard requirements, which makes integration into your organization’s application portfolio quick, easy and seamless.

PATCH MANAGER is available as a Software-as-a-Service (SaaS) solution or as an In-house deployment. Both deployment types have a subscription-based fee with tiered pricing starting at only $ 9.50/rack/month*. Software updates and upgrades and helpdesk access are included with the service.

*Prices may vary depending on the currency, location and deployment size.

Go to pricing.

PATCH MANAGER is available in English, Dutch, French, Polish, German, Spanish, Italian, Korean, Portuguese, and Turkish.

Yes, PATCH MANAGER provides an extensive REST API for system integration. This feature enables you to augment your infrastructure management system architecture with 3rd party solutions (such as network/service management systems and device discovery tools) and to integrate live data (such as SNMP data from PDUs) into the application.

In addition to the infinite integrations that you can implement using the REST API, PATCH MANAGER also offers the option of the Data Integration Bridge. The Data Integration Bridge is a standard out-of-the-box tool that enables you to seamlessly synchronize data to and from external sources with PATCH MANAGER, without the need for programming. The tool supports a number of standard mechanisms for interfacing with external sources, such as SNMP devices, databases and structured files.

For more information about our REST API, click here.

Yes, the PATCH MANAGER Geographic Information System (GIS) Extension features provide a seamless mechanism for integrating geographical maps from your GIS system or public map service into PATCH MANAGER graphical location overviews. The GIS features allow you to easily manage the outside plant physical assets and connectivity of your campus, metro or inter-city network, with all objects accurately represented according to their geographical coordinates. Data and map integration are hassle-free.

Yes, PATCH MANAGER is designed to seamlessly document and manage both inside and outside plant networks.

Data Center
Infrastructure Management

Outside Plant
Infrastructure Management

Office Network & Building Infrastructure Management​

PATCH MANAGER provides a powerful solution for the management of your data center floor space, rack space, IT assets, energy, and other resources, with integrated end-to-end connectivity management capabilities.

PATCH MANAGER provides a complete solution for the design and management of the physical layer network assets and connectivity. Map, plan, design, and manage any fiber network infrastructure.

PATCH MANAGER helps you to manage your office and building assets and connectivity. By providing a flexible work order system, PATCH MANAGER efficiently supports the physical network moves, adds, and changes.

Main Features

  • Realistic Model/Digital Twin
  • Complete and Detailed Asset Inventory
  • 3D Views
  • Unrivaled Connectivity Management
Learn More

Main Features

  • GIS Integration
  • Splicing Management
  • In-side Plant Management Integration
Learn More

Main Features

  • Asset Availability Management
  • Smart Building Management
  • End-to-end Connectivity Tracing
Learn More

Data Center Infrastructure Management

PATCH MANAGER provides a powerful solution for the management of your data center floor space, rack space, IT assets, energy, and other resources, with integrated end-to-end connectivity management capabilities.

Main Features

  • Realistic Model/Digital Twin
  • Complete and Detailed Asset Inventory
  • 3D Views
  • Unrivaled Connectivity Management
Learn More

Outside Plant Infrastructure Management

PATCH MANAGER provides a complete solution for the design and management of the physical layer network assets and connectivity. Map, plan, design, and manage any fiber network infrastructure.

Main Features

  • GIS Integration
  • Splicing Management
  • In-side Plant Management Integration
Learn More

Office Network & Building Infrastructure Management​

PATCH MANAGER helps you to manage your office and building assets and connectivity. By providing a flexible work order system, PATCH MANAGER efficiently supports the physical network moves, adds, and changes.

Main Features

  • Asset Availability Management
  • Smart Building Management
  • End-to-end Connectivity Tracing
Learn More

Data Center Infrastructure Management

PATCH MANAGER provides a powerful solution for the management of your data center floor space, rack space, IT assets, energy, and other resources, with integrated end-to-end connectivity management capabilities.

Main Features

  • Realistic Model/Digital Twin
  • Complete and Detailed Asset Inventory
  • 3D Views
  • Unrivaled Connectivity Management
Learn More

Outside Plant Infrastructure Management

PATCH MANAGER provides a complete solution for the design and management of the physical layer network assets and connectivity. Map, plan, design, and manage any fiber network infrastructure.

Main Features

  • GIS Integration
  • Splicing Management
  • In-side Plant Management Integration
Learn More

Office Network & Building Infrastructure Management​

PATCH MANAGER helps you to manage your office and building assets and connectivity. By providing a flexible work order system, PATCH MANAGER efficiently supports the physical network moves, adds, and changes.

Main Features

  • Asset Availability Management
  • Smart Building Management
  • End-to-end Connectivity Tracing
Learn More

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Contact Us

info@patchmanager.com

Europe, Middle East and Africa

+31 20 5209555

North America

+1 855 281 8340

Asia Pacific

+61 28 014 7555

About Us

Since our founding in 2002, we have been continuously committed to product excellence and customer service. With our software development expertise, coupled with our full understanding of the complexity of the domain, we created PATCH MANAGER, a comprehensive cable and asset management solution. PATCH MANAGER is a vital component in making your IT infrastructure more efficient and hassle-free. At Patchmanager B.V., we value longstanding and durable relationships with our customers and partners.

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© 2002-2024 Patchmanager B.V.

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Templates Engineer

Wouldn’t you like to directly contribute to the success of a software solution that will be used by some of the world’s most well-known companies? This is your chance!

As a templates engineer at Patchmanager B.V., you will be creating high-quality templates of network components based on manufacturer specifications for our PATCH MANAGER product. You will work in a dynamic environment and be part of an inspiring team.

For this position, we value your desire to learn and attention to detail more than your work experience and educational background. We will provide you with all the training you need to create high-quality templates!

Patchmanager B.V.

Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers, we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide and the services we offer.


To strengthen the team, there is a vacancy for a templates engineer. As a templates engineer, you will be responsible for the production of accurate, detailed and high-quality interactive templates of network components.

Responsibilities

  • As part of the template team, you create high-quality templates of network components based on manufacturer specifications for our PATCH MANAGER product.
  • Independently research network components specifications (on-line).
  • Work closely with the graphics design team.
  • Monitor and safeguard the graphics production process, including planning workload and managing deadlines.

Desired profile

  • Attention to detail.
  • An interest in or affinity with information and network technology.
  • Preferably secondary vocational education (MBO) degree.
  • Interested to work as part of a team.
  • A good understanding of written English.
  • Eager to learn.
  •  

Offer

  • A meaningful and creative job in which you will directly contribute to the success of our product with a team of highly competent professionals.
  • Attractive remuneration:
    • Good salary
    • Secondary benefits
  • Based in Amsterdam, The Netherlands.
  • Possibility to partially work remotely.
  • Training budget.

Application

Send your CV and motivation to info@patchmanager.com.

Graphics Engineer

Wouldn’t you like to make graphics that will be used and appreciated by some of the world’s most well-known organizations? This is your chance!

As a graphics engineer, you will be a driving force behind PATCH MANAGER customer satisfaction. Your graphics will directly contribute to the success of our product and be used by our customers around the globe. You will work in a dynamic environment and be part of an inspiring team.

Patchmanager B.V.

Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers, we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide and the services we offer.

To strengthen the team, there is a vacancy for a graphics engineer. As a graphics engineer, you will be responsible for the illustration of accurate, detailed, and high-quality images for templates of network components.

Responsibilities

  • As part of the graphics design team, you design and create high-quality images of network components based on manufacturer specifications for the PATCH MANAGER product.
  • Work closely with the template team and with information provided by the template team.
  • Monitor and safeguard the graphics production process, including planning workload and managing deadlines.

Desired skills and experience

  • An interest in or affinity with information technology.
  • Talent for graphics design, and preferably relevant secondary vocational education (MBO) degree.
  • Experience with GIMP and Adobe Illustrator.
  • Attention to detail.
  • Ability to independently execute creative work.
  • Interested to work as part of a team.
  • 0 to 2 years of relevant work experience.
  • A good understanding of written English.

Offer

  • A meaningful and creative job in which you will directly contribute to the success of our product with a team of highly competent professionals.
  • Attractive remuneration:
    • Good salary
    • Secondary benefits
  • Based in Amsterdam, The Netherlands.
  • Possibility to partially work remotely.
  • Training budget.

Application

Send your CV and motivation to info@patchmanager.com.

Software Solution Consultant

Be the driving force behind PATCH MANAGER customer satisfaction!

Patchmanager B.V.

Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide and the services we offer.

To strengthen the team, there is a vacancy arisen for a Software Solution Consultant. As a Software Solution Consultant you will be responsible for the successful implementation of the PATCH MANAGER software at prospective clients and customers.

Responsibilities

  • Overall responsibility for assigned PATCH MANAGER implementation projects
  • Providing remote and on-site training and instruction sessions to clients and customers
  • Become an expert on the PATCH MANAGER products and solutions
  • Cooperation with external partners to support the successful implementation of the PATCH MANAGER products and solutions
  • Occasional travelling to international customer and partner premises

Desired skills and experience

  • A successful professional with proven experience in enterprise application software, preferably related to Systems Management, Asset Management, Infrastructure Management or Physical Network Management
  • A person with good understanding of the underlying software technologies
  • An analytical thinker with a proven ability to translate complex business needs into feasible, valuable solutions
  • Effective at communicating with excellent presentation skills
  • Good at building effective relationships with a strong customer service focus
  • Strong at planning and organizing with a proven ability to meet project deadlines
  • A team player
  • University degree
  • Minimum 3 years relevant experience
  • Fluent in written and verbal English
  • Must have valid driver’s license

Offer

  • A challenging job in a team of highly competent professionals
  • A multi-dimensional job with responsibility
  • Very attractive remuneration:
    • Excellent salary
    • Secondary benefits
  • Based out of Amsterdam, Netherlands

Application

Send your CV and motivation to info@patchmanager.com.

Commercial Lead

Be the driving force behind the growth of PATCH MANAGER!

Patchmanager B.V.

Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide and the services we offer.

To further strengthen growth PATCH MANAGER is looking for a Commercial Lead. As Commercial Lead you will be (end) responsible for further international growth with the opportunity to in time become a member of the Management Team.

Responsibilities

Develop and Execute Strategic Sales Plans:

  • Collaborate with senior management to develop comprehensive sales strategies aligned with company objectives.
  • Translate strategic objectives into actionable sales plans, setting clear targets and KPIs for both direct and indirect sales channels.
  • Continuously evaluate and adjust sales strategies based on market dynamics, competitor activities, and customer feedback.

Set-up and optimize B2B Marketing:

  • Set-up the marketing processes that are market practice at a B2B software company, including the relevant tooling
  • Develop targeted B2B marketing campaigns, collateral, and messaging that support sales efforts and generate leads.
  • Utilize digital marketing channels, such as email marketing, content marketing, and social media, to engage with B2B prospects and nurture leads.
  • Analyze marketing performance metrics and customer feedback to optimize B2B marketing strategies and tactics.

Drive Direct Sales Efforts:

  • Identify and pursue new business opportunities through targeted prospecting, cold calling, and networking.
  • Conduct thorough needs assessments and product demonstrations to showcase the value proposition of our solutions.
  • Guide prospects through the sales process, from initial contact to contract negotiation and closure.
  • Set up the framework for lead qualification and interventions needed to optimize sales effectiveness (sales enablement).
  • Build and maintain strong relationships with key decision-makers to foster long-term partnerships.

Lead Partner Channel Program:

  • Further professionalize the comprehensive partner program to recruit, onboard, and enable channel partners and develop it further.
  • Provide training, resources, and ongoing support (supported by the operations team) to empower partners to effectively sell and support our products.
  • Monitor and manage partner pipeline and actual performance and provide guidance to optimize channel effectiveness and drive revenue growth.
  • Collaborate with partners on joint marketing initiatives, co-selling opportunities, and lead generation activities.

Cross-functional Collaboration:

  • Collaborate with product development teams to gather customer feedback and insights, informing product enhancements and roadmap decisions.
  • Partner with customer support teams and to ensure timely resolution of customer issues and drive customer satisfaction and retention.

Market Analysis and Reporting:

  • Monitor industry trends, market dynamics, and competitor activities to identify opportunities and threats.
  • Conduct regular analysis of sales performance, pipeline metrics, and customer feedback to drive data-driven decision-making.
  • Prepare and present comprehensive reports and insights to senior management and the Supervisory Board, providing visibility into sales performance and market trends.
  • Work closely together with specialists from Main Capital Partners on reporting and optimizing sales approaches.
  • Optimize current sales & marketing processes by implementing best practice software tooling and implement adequate reporting and monitoring dashboards.

Requirements

  • Bachelor’s degree in Business Administration, Marketing, or related field. MSc preferred.
  • High level spoken and written English.
  • Proven track record of 4-7 years success in B2B sales, preferably in the software industry and affinity with international sales.
  • Strong drive and ambition to further develop yourself with the goal of becoming the Chief Commercial Officer (CCO) of a globally active B2B software company.
  • Experience managing indirect sales channels and partner programs.
  • Strong negotiation and communication skills with the ability to influence stakeholders at all levels.
  • Analytical mindset with the ability to interpret data and market trends to drive informed decisions.
  • Entrepreneurial spirit with a hands-on approach to problem-solving and achieving results.
  • Ability to thrive in a fast-paced (e.g. PE-owned), dynamic environment and adapt quickly to changing priorities.

Offer

  • A challenging job in a team of highly competent professionals
  • A multi-dimensional job with responsibility
  • Very attractive remuneration:
    • Excellent salary
    • Secondary benefits
  • Based out of Amsterdam, Netherlands

Application

Send your CV and motivation to info@patchmanager.com.