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Replacing your legacy cable and infrastructure management software product with PATCH MANAGER

PATCH MANAGER has a powerful data migration toolkit that safeguards against data loss from your current solution. PATCH MANAGER also prevents inconsistencies in your current data from being migrated, and due to PATCH MANAGER’s comprehensive and detailed data modeling, typically results in data enrichment after migration. PATCH MANAGER provides powerful reporting functionality to generate and customize engineering and management reports. Not only will you be able to recreate the reports from your existing solution, but a far broader scope of reporting will be possible.

If your current solution is integrated with other systems within your organization, replacing and potentially enhancing these integrations is made straightforward by PATCH MANAGER’s comprehensive bi-directional REST API.

PATCH MANAGER is fully featured, architected on open standards, and designed to be powerful, yet easy to use. This allows you to take complete ownership of the application with minimal external assistance required. That said, our highly skilled team of consultants are happy to share their best-practice experience to help you along the way.

Request a Personal Online Demo
Request a Personal Online Demo

Are you satisfied with your current solution for managing your physical layer network infrastructure? Is it well-suited to managing the complexity and diversity of networks in today’s world? Does it provide the features required to optimize your operational efficiency? Does it integrate seamlessly into your organization’s application architecture? Is it easy to operate and to on-board new users? Does it even have a long-term development vision/support?

In this article, we address these questions, and propose PATCH MANAGER as the ideal candidate for replacing your current solution, whether it is a commercial or a free open source one.

Are you looking to implement cable and asset management software for the first time? Here is an article on why it’s worth investing in an infrastructure management software solution. Request a personal online demo of PATCH MANAGER here.

Assessing your current solution for managing your physical layer network infrastructure

Is it well-suited to managing the complexity and diversity of networks in today’s world?

Network cabling and infrastructure technologies evolve. For example, in recent years, optimization of space and communication bandwidth in data centers has been achieved through the introduction of high-density panels with MPO connectivity.

Network architectures evolve. Not only are they getting bigger, but in many cases, they span both inside and outside plant domains. As such, these domains can no longer be seen as separate islands in terms of cabling and infrastructure management.

The key to being a well-suited solution to manage this evolution is configurability. The solution should be ‘future-proofed’, designed to be able to adapt, without requiring software changes every time a new network technology or architecture is introduced.

Does it provide the features required to optimize your operational efficiency?

Efficiently executing moves, adds and changes in a network typically involves the planning and coordination of work processes across various teams and job roles. To support this, a solution should provide work-flow management features that are capable of seamlessly mapping to your work processes. In addition, these features should work hand-in-hand with access rights management features to ensure that changes can only be planned within the scope of each team or job role.

Read more: Avoid downtime and save $540,000/hour in the process

Does it integrate seamlessly into your organization’s application architecture?

Cable and infrastructure data is a root component of the assets of an enterprise, and many processes within an enterprise have a dependency on this data. For example, the efficiency of network monitoring and service management tools can be greatly enhanced if they know the physical whereabouts and connectivity of the assets in the network.

In order to support such sharing of data, the solution should provide a flexible and open means of system integration.

Is it easy to operate and to on-board new users?

As with any operational support solution, the goal of the application should be to make life easier for the users, not to be a burdensome task in itself to maintain and operate.

Does it even have long term vision/support?

Enterprise security and platform requirements evolve as new technologies become available. It is key that a solution should not only meet these requirements in their current form. The solution should have an active product development plan to support the requirements as they evolve and should not be at risk of becoming end-of-life. For example, in the cable management domain, the Brady NetDoc solution recently became end-of-life. And a risk of free open source software tools is that updates and/or support might no longer be provided.

If the answer is ‘No!’ to one or more of the above questions, how about replacing your current solution with PATCH MANAGER, the comprehensive infrastructure management software solution?

PATCH MANAGER is an easy-to-use yet powerful solution specially designed for planning, documenting, and managing changes to the physical layer connectivity and assets of your data center, outside plant fiber network, office network and building infrastructure.

Let’s revisit the questions from the previous section, but this time, assessing PATCH MANAGER for managing your physical layer network infrastructure:

Is it well-suited to managing the complexity and diversity of networks in today’s world?

PATCH MANAGER is an enterprise-class application, capable of seamlessly scaling to support large global networks and large network teams, while still delivering high-quality performance and usability. The comprehensive configurability and powerful template-modeling ensure that the software evolves in line with your ever-changing organizational and network requirements.

Does it provide the features required to optimize your operational efficiency?

PATCH MANAGER provides a comprehensive Work Order system for managing your ‘Moves’, ‘Adds’ and ‘Changes’, with a wide array of features to seamlessly coordinate work across teams and projects.

The capabilities include highly customizable work flows that adapt to your work processes, fine-grained change management control that ensure complete accuracy of your data, and comprehensive auditing/reporting to give you full insight into the history of changes.

PATCH MANAGER’s policy-based user permissions guarantee complete control over the tasks and responsibilities of all users, ensuring that they remain within the scope of their job function.

Does it integrate seamlessly into your organization’s application architecture?

PATCH MANAGER provides an extensive REST API for system integration. These capabilities enable you to augment your infrastructure management system architecture with 3rd party solutions (such as network/service management systems and device discovery tools) and to integrate live data (such as SNMP data from PDUs) into the application.

Is it easy to operate and to on-board new users?

Simplicity-of-use is at the heart of the design of PATCH MANAGER. Not only can operators reply on the application for fulfilling its purpose, but they really like working with it! That is an important, and sometimes overlooked characteristic of a solution.

Does it even have long term vision/support?

PATCH MANAGER supports standard operating system, application server, database management and authentication platforms, seamlessly fitting into your organization’s application portfolio, without any additional requirements.

We regularly add new features and enhancements to our software. All updates are free, easy to implement, require no manual steps and are always FULLY compatible with your previous versions. No need to perform any data conversions to make use of the new features!

Operating since 2002, we are committed to product excellence and high-standard customer service and have a proven track record of longstanding and durable relationships with our customers and partners.

 

Read more: The story behind PATCH MANAGER

The nuts and bolts of replacing your current solution with PATCH MANAGER.

Migrating your current data and reports

PATCH MANAGER has a powerful data migration toolkit that safeguards against data loss from your current solution. PATCH MANAGER also prevents inconsistencies in your current data from being migrated, and due to PATCH MANAGER’s comprehensive and detailed data modeling, typically results in data enrichment after migration. PATCH MANAGER provides powerful reporting functionality to generate and customize engineering and management reports. Not only will you be able to recreate the reports from your existing solution, but a far broader scope of reporting will be possible.

 

Migrating your integrations

If your current solution is integrated with other systems within your organization, replacing and potentially enhancing these integrations is made straightforward by PATCH MANAGER’s comprehensive bi-directional REST API.

Getting up to speed

PATCH MANAGER is fully featured, architected on open standards, and designed to be powerful, yet easy to use. This allows you to take complete ownership of the application with minimal external assistance required. That said, our highly skilled team of consultants are happy to share their best-practice experience to help you along the way.

If you would like to know more about PATCH MANAGER, request a personal online demo with one of our representatives, take a look around our website or write us an email at info@patchmanager.com.

 

Download the printable version of this article here:

 
PDF – Replacing your legacy cable and infrastructure management software product with PATCH MANAGER

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About Us

Since our founding in 2002, we have been continuously committed to product excellence and customer service. With our software development expertise, coupled with our full understanding of the complexity of the domain, we created PATCH MANAGER, a comprehensive cable and asset management solution. PATCH MANAGER is a vital component in making your IT infrastructure more efficient and hassle-free. At Patchmanager B.V., we value longstanding and durable relationships with our customers and partners.

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Templates Engineer

Wouldn’t you like to directly contribute to the success of a software solution that will be used by some of the world’s most well-known companies? This is your chance!

As a templates engineer at Patchmanager B.V., you will be creating high-quality templates of network components based on manufacturer specifications for our PATCH MANAGER product. You will work in a dynamic environment and be part of an inspiring team.

For this position, we value your desire to learn and attention to detail more than your work experience and educational background. We will provide you with all the training you need to create high-quality templates!

Patchmanager B.V.

Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers, we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide and the services we offer.


To strengthen the team, there is a vacancy for a templates engineer. As a templates engineer, you will be responsible for the production of accurate, detailed and high-quality interactive templates of network components.

Responsibilities

  • As part of the template team, you create high-quality templates of network components based on manufacturer specifications for our PATCH MANAGER product.
  • Independently research network components specifications (on-line).
  • Work closely with the graphics design team.
  • Monitor and safeguard the graphics production process, including planning workload and managing deadlines.

Desired profile

  • Attention to detail.
  • An interest in or affinity with information and network technology.
  • Preferably secondary vocational education (MBO) degree.
  • Interested to work as part of a team.
  • A good understanding of written English.
  • Eager to learn.
  •  

Offer

  • A meaningful and creative job in which you will directly contribute to the success of our product with a team of highly competent professionals.
  • Attractive remuneration:
    • Good salary
    • Secondary benefits
  • Based in Amsterdam, The Netherlands.
  • Possibility to partially work remotely.
  • Training budget.

Application

Send your CV and motivation to info@patchmanager.com.

Graphics Engineer

Wouldn’t you like to make graphics that will be used and appreciated by some of the world’s most well-known organizations? This is your chance!

As a graphics engineer, you will be a driving force behind PATCH MANAGER customer satisfaction. Your graphics will directly contribute to the success of our product and be used by our customers around the globe. You will work in a dynamic environment and be part of an inspiring team.

Patchmanager B.V.

Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers, we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide and the services we offer.

To strengthen the team, there is a vacancy for a graphics engineer. As a graphics engineer, you will be responsible for the illustration of accurate, detailed, and high-quality images for templates of network components.

Responsibilities

  • As part of the graphics design team, you design and create high-quality images of network components based on manufacturer specifications for the PATCH MANAGER product.
  • Work closely with the template team and with information provided by the template team.
  • Monitor and safeguard the graphics production process, including planning workload and managing deadlines.

Desired skills and experience

  • An interest in or affinity with information technology.
  • Talent for graphics design, and preferably relevant secondary vocational education (MBO) degree.
  • Experience with GIMP and Adobe Illustrator.
  • Attention to detail.
  • Ability to independently execute creative work.
  • Interested to work as part of a team.
  • 0 to 2 years of relevant work experience.
  • A good understanding of written English.

Offer

  • A meaningful and creative job in which you will directly contribute to the success of our product with a team of highly competent professionals.
  • Attractive remuneration:
    • Good salary
    • Secondary benefits
  • Based in Amsterdam, The Netherlands.
  • Possibility to partially work remotely.
  • Training budget.

Application

Send your CV and motivation to info@patchmanager.com.

Software Solution Consultant

Be the driving force behind PATCH MANAGER customer satisfaction!

Patchmanager B.V.

Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide and the services we offer.

To strengthen the team, there is a vacancy arisen for a Software Solution Consultant. As a Software Solution Consultant you will be responsible for the successful implementation of the PATCH MANAGER software at prospective clients and customers.

Responsibilities

  • Overall responsibility for assigned PATCH MANAGER implementation projects
  • Providing remote and on-site training and instruction sessions to clients and customers
  • Become an expert on the PATCH MANAGER products and solutions
  • Cooperation with external partners to support the successful implementation of the PATCH MANAGER products and solutions
  • Occasional travelling to international customer and partner premises

Desired skills and experience

  • A successful professional with proven experience in enterprise application software, preferably related to Systems Management, Asset Management, Infrastructure Management or Physical Network Management
  • A person with good understanding of the underlying software technologies
  • An analytical thinker with a proven ability to translate complex business needs into feasible, valuable solutions
  • Effective at communicating with excellent presentation skills
  • Good at building effective relationships with a strong customer service focus
  • Strong at planning and organizing with a proven ability to meet project deadlines
  • A team player
  • University degree
  • Minimum 3 years relevant experience
  • Fluent in written and verbal English
  • Must have valid driver’s license

Offer

  • A challenging job in a team of highly competent professionals
  • A multi-dimensional job with responsibility
  • Very attractive remuneration:
    • Excellent salary
    • Secondary benefits
  • Based out of Amsterdam, Netherlands

Application

Send your CV and motivation to info@patchmanager.com.

Commercial Lead

Be the driving force behind the growth of PATCH MANAGER!

Patchmanager B.V.

Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide and the services we offer.

To further strengthen growth PATCH MANAGER is looking for a Commercial Lead. As Commercial Lead you will be (end) responsible for further international growth with the opportunity to in time become a member of the Management Team.

Responsibilities

Develop and Execute Strategic Sales Plans:

  • Collaborate with senior management to develop comprehensive sales strategies aligned with company objectives.
  • Translate strategic objectives into actionable sales plans, setting clear targets and KPIs for both direct and indirect sales channels.
  • Continuously evaluate and adjust sales strategies based on market dynamics, competitor activities, and customer feedback.

Set-up and optimize B2B Marketing:

  • Set-up the marketing processes that are market practice at a B2B software company, including the relevant tooling
  • Develop targeted B2B marketing campaigns, collateral, and messaging that support sales efforts and generate leads.
  • Utilize digital marketing channels, such as email marketing, content marketing, and social media, to engage with B2B prospects and nurture leads.
  • Analyze marketing performance metrics and customer feedback to optimize B2B marketing strategies and tactics.

Drive Direct Sales Efforts:

  • Identify and pursue new business opportunities through targeted prospecting, cold calling, and networking.
  • Conduct thorough needs assessments and product demonstrations to showcase the value proposition of our solutions.
  • Guide prospects through the sales process, from initial contact to contract negotiation and closure.
  • Set up the framework for lead qualification and interventions needed to optimize sales effectiveness (sales enablement).
  • Build and maintain strong relationships with key decision-makers to foster long-term partnerships.

Lead Partner Channel Program:

  • Further professionalize the comprehensive partner program to recruit, onboard, and enable channel partners and develop it further.
  • Provide training, resources, and ongoing support (supported by the operations team) to empower partners to effectively sell and support our products.
  • Monitor and manage partner pipeline and actual performance and provide guidance to optimize channel effectiveness and drive revenue growth.
  • Collaborate with partners on joint marketing initiatives, co-selling opportunities, and lead generation activities.

Cross-functional Collaboration:

  • Collaborate with product development teams to gather customer feedback and insights, informing product enhancements and roadmap decisions.
  • Partner with customer support teams and to ensure timely resolution of customer issues and drive customer satisfaction and retention.

Market Analysis and Reporting:

  • Monitor industry trends, market dynamics, and competitor activities to identify opportunities and threats.
  • Conduct regular analysis of sales performance, pipeline metrics, and customer feedback to drive data-driven decision-making.
  • Prepare and present comprehensive reports and insights to senior management and the Supervisory Board, providing visibility into sales performance and market trends.
  • Work closely together with specialists from Main Capital Partners on reporting and optimizing sales approaches.
  • Optimize current sales & marketing processes by implementing best practice software tooling and implement adequate reporting and monitoring dashboards.

Requirements

  • Bachelor’s degree in Business Administration, Marketing, or related field. MSc preferred.
  • High level spoken and written English.
  • Proven track record of 4-7 years success in B2B sales, preferably in the software industry and affinity with international sales.
  • Strong drive and ambition to further develop yourself with the goal of becoming the Chief Commercial Officer (CCO) of a globally active B2B software company.
  • Experience managing indirect sales channels and partner programs.
  • Strong negotiation and communication skills with the ability to influence stakeholders at all levels.
  • Analytical mindset with the ability to interpret data and market trends to drive informed decisions.
  • Entrepreneurial spirit with a hands-on approach to problem-solving and achieving results.
  • Ability to thrive in a fast-paced (e.g. PE-owned), dynamic environment and adapt quickly to changing priorities.

Offer

  • A challenging job in a team of highly competent professionals
  • A multi-dimensional job with responsibility
  • Very attractive remuneration:
    • Excellent salary
    • Secondary benefits
  • Based out of Amsterdam, Netherlands

Application

Send your CV and motivation to info@patchmanager.com.