Documenting an Outside Plant (OSP) network: how specialized software can help make your operations more efficient
This article discusses the drawbacks of certain traditional approaches to documenting an OSP network and describes the benefits of taking an alternative approach by incorporating a specialized software solution into your tool set.
Avoid downtime and save $540,000/hour in the process
Managing change is an integral part of any IT infrastructure professional’s life. Change is constant, and any mistake made in the process can have a profound impact on the functions of the infrastructure. To decrease the chance of these potential errors happening in the first place, it is vital to implement change management processes or policies based on industry-standard best practices. In this article, we discuss how a reliable change management procedure can help avoid downtime and save up to $540,000/hour for your network.
The rise of IoT: why you need software to manage your office network infrastructure
The Internet of Things, or IoT, refers to the billions of physical devices around the world that are now connected to the internet, all collecting and sharing data. In today’s world, more and more things are becoming IoT devices; lightbulbs, cars, cell phones and cameras are just a few simple examples.
6 reasons why you should consider investing in DCIM software
Using home-grown databases, Visio drawings or Excel sheets to manage your data center infrastructure is error-prone, cumbersome, and difficult to accurately maintain in an operational environment where many changes take place. In the end, it is costly. You should consider investing in a DCIM solution.
The story behind PATCH MANAGER
PATCH MANAGER helps our customers keep track of their network assets and plan changes in their infrastructure. Before using our solution, they often had to get by using Excel and Visio but were lacking the comprehensive overview of their physical infrastructure, which made service and maintenance a challenging task.
PATCH MANAGER ranked as the best cable management software solution 2020
We are happy to find ourselves being recommended as the best cable management software solution 2020!
We take pride in what we do, and will continue to maintain PATCH MANAGER’s position as the leading cable and asset management software through dedication to customer focus and solution excellence!
Customer success story: AFIBER
AFIBER is a challenger in many ways. They challenge traditional fiber operators with a new way to manage and offer fiber services. As one of our customers we are interested to find out how they use our software to take on the ‘big guns’ in fiber optic networks.
In their office in Heemstede (NL) we find both CTO Remco Kaphorst and MD Jochem de Gruyter at the table. The big screen in the meeting room displays a map of their fiber network in and around the city of Amsterdam, and a second glance shows that the map is neatly positioned within the well-known PATCH MANAGER application interface. That’s a good start for a story on the PATCH MANAGER-AFIBER relationship.
PATCH MANAGER, both the company and the product, are a key partner for AFIBER they tell. “So how did that partnership commence?” we asked.
Kaphorst: “AFIBER is a greenfield operation. We started two years ago with just the knowledge, by our own experience, that fiber connectivity offerings were quite frustrating. Three weeks to get a quote and six months delivery lead-time was considered ‘normal’. We both come from the media- and entertainment industry where those time frames were just unworkable.”
PATCH MANAGER releases a ServiceNow integration guide
PATCH MANAGER Releases a ServiceNow Integration Guide for the purpose of describing the process of integrating ServiceNow and PATCH MANAGER. Since both applications offer extensive flexibility of configuration, functionality and usage, the concept of a ‘standard integration’ between the two systems has obviously limited use. Rather, the concept of ‘means of integration’ is key – ie. what mechanisms do the applications offer for integration, how flexible are they, and how can they be implemented? With this knowledge in hand, our customers will be able to easily define and implement integrations that meet their particular functional requirements. The guide describes a step-by-step example bi-directional integration scenario, making use of the REST APIs provided by the two applications.
PATCH MANAGER has moved!
PATCH MANAGER, the leading Cable and Asset Management Software company, has recently moved to a larger office space in a new location. Due to our rapidly growing international customer base, we’ve added several new members to our team this year and are planning to grow our team even further by the end of the year. We have moved to a new, larger office space in order to accommodate our anticipated growth both now and into the near future.
PATCH MANAGER is looking for software engineers
Patchmanager B.V.
Since our founding in 2002, Patchmanager B.V. is an established company specialized in Cable and Asset Management Software. From our head office in Amsterdam and offices of international resellers we offer solutions to a rapidly growing international customer base across a wide variety of market sectors. We operate with a flexible, customer-focused culture and take pride in exceeding customer expectations with our product, the support we provide and the services we offer.
